Nurse Tempo — Terms of Use

Effective date: June 28, 2026

Last updated: July 9, 2026

These Terms of Use ("Terms") are a binding agreement between you and BMB Ventures, LLC, a Tennessee limited liability company doing business as "Nurse Tempo" ("we," "us," "our"), governing your use of the Nurse Tempo mobile app and website (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Educational purpose — not medical advice, not a medical device

Read this section carefully.

Nurse Tempo is an educational and productivity tool for nurses and nursing students. It is not a medical device, is not intended to diagnose, treat, cure, or prevent any disease or condition, and does not provide medical advice. Content, calculators, reference material, and AI-generated output are provided for general educational and informational purposes only.

• Always exercise your own independent clinical judgment and follow your facility's policies, orders, and protocols. Verify any value, dose, calculation, or interpretation against an authoritative source and a qualified provider before acting.
• The Service is intended to be used by a licensed clinician or student who remains fully responsible for any clinical decision. Nothing in the Service replaces professional training, supervision, or judgment.
• The Service is not for use in medical emergencies. In an emergency, follow your facility's emergency procedures and contact appropriate emergency services.

You assume full responsibility for any use of, or reliance on, the Service.

Assumption of risk. You acknowledge that you are a licensed healthcare professional, or a student acting under appropriate supervision, that you remain solely responsible for every clinical and professional decision you make, and that you knowingly and voluntarily assume all risk arising from your use of, or reliance on, the Service and its content (including AI output). No clinical decision should ever be based on the Service alone.

2. AI features — accuracy and verification

Some features use artificial intelligence to generate responses from content you submit. AI output may be incomplete, outdated, or incorrect ("hallucinated"), even when it appears confident or cites sources. You must independently verify all AI output before relying on it. We make no warranty that AI output is accurate, complete, or fit for any clinical or professional purpose.

3. No Protected Health Information (PHI)

The Service is not intended to receive PHI, and we are not your HIPAA business associate by default. You agree not to submit PHI or any patient-identifying information, and to de-identify all clinical information before entering it. You are solely responsible for complying with HIPAA, your employer's policies, and all applicable privacy laws when using the Service. See the Privacy Policy, Section 4.

4. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for the accuracy of your account information and for keeping your credentials secure. You are responsible for all activity under your account. Notify us at support@nursetempo.com of any unauthorized use.

5. License

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own educational and professional reference. You may not: copy, resell, sublicense, or redistribute the Service or its content; reverse-engineer or extract the underlying data sets except as permitted by law; use the Service to build a competing product; or use it in any unlawful manner or in violation of these Terms.

6. Intellectual property

The Service, including its software, design, text, and curated reference content, is owned by us or our licensors and is protected by intellectual-property laws. Third-party names, guidelines, and trademarks (for example, clinical guideline bodies and assessment-scale authors) belong to their respective owners and are referenced for educational identification only; their mention does not imply endorsement.

7. Your content

You retain ownership of content you submit. You grant us a limited license to process that content solely to operate the Service and provide the features you request (see the Privacy Policy, Section 7). You represent that you have the right to submit it and that it contains no PHI. For any photo or image, you also represent that you have the consent of the person depicted to capture and share it, that it contains no identifiers, and that you are not using the Service to obtain care guidance for a real patient.

8. Acceptable use

You agree not to misuse the Service, including by: attempting to disrupt or compromise it; submitting unlawful, infringing, or harmful content; circumventing usage limits or security; uploading any photo or image without the depicted person's consent or that contains identifying details; using photo-analysis tools to diagnose or direct the care of a real patient; or using it to provide medical advice to others as if it were a professional medical service.

9. Subscriptions and payments

The Service offers both free features and one or more paid subscription plans.

• Plans. The Service offers a free tier and three paid subscription plans: Standard (US$8.99/month or US$89.99/year), Pro (US$14.99/month or US$149.99/year), and Ultra Pro (US$24.99/month or US$249.99/year). Each plan's usage limits and included features are shown in the app; the pricing shown in-app at the point of purchase always governs.
• Billing. Paid subscriptions are sold through the Apple App Store and Google Play.
• Auto-renewal. Unless noted otherwise, subscriptions automatically renew at the end of each billing period at the then-current price until you cancel. You authorize us and the applicable store to charge the renewal.
• Cancellation. You can cancel anytime through your Apple App Store or Google Play account settings. Cancellation stops future renewals; it takes effect at the end of the current billing period.
• Refunds. Refunds are handled under the applicable app store's policies.
• Changes. We may change plans or pricing prospectively, with notice as required by the stores and applicable law.

Purchases made through an app store are also governed by that store's terms.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY CONTENT (INCLUDING AI OUTPUT) IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS ARISING FROM CLINICAL DECISIONS, RELIANCE ON THE SERVICE OR ITS CONTENT, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your submitted content, your violation of these Terms, or your violation of any law or third-party right (including any submission of PHI).

13. Termination

We may suspend or terminate your access at any time for any reason, including violation of these Terms. You may stop using the Service at any time. Sections that by their nature should survive (including Sections 1, 2, 3, 6, 10, 11, 12, and 14) survive termination.

14. Governing law, arbitration, and class-action waiver

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules.

Please read this section carefully — it affects how disputes between you and us are resolved and limits certain rights, including the right to sue in court and to participate in a class action.

• (a) Informal resolution first. Before starting an arbitration or other proceeding, you agree to first contact us at support@nursetempo.com and try in good faith to resolve the dispute informally for at least 30 days.
• (b) Binding arbitration. Except for the matters described in subsection (d), any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in Knox County, Tennessee, or, at your option, by telephone or video or in the U.S. county where you live. Judgment on the award may be entered in any court having jurisdiction.
• (c) Class-action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding.
• (d) Exceptions. Either party may (i) bring an individual claim in small-claims court, and (ii) seek injunctive or other equitable relief in the state or federal courts located in Knox County, Tennessee for actual or threatened infringement or misuse of intellectual property or unauthorized access to the Service. For any dispute not subject to arbitration, the state and federal courts in Knox County, Tennessee have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.
• (e) Right to opt out. You may opt out of this arbitration agreement and class-action waiver by emailing support@nursetempo.com within 30 days of first accepting these Terms, stating your name and that you wish to opt out. Opting out will not affect any other part of these Terms.
• (f) Severability. If the class-action waiver in subsection (c) is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and proceed in the courts of Knox County, Tennessee; the remainder of this Section 14 remains in effect.

15. Changes to these Terms

We may update these Terms. We will post the updated version with a new "Last updated" date and, where required, provide additional notice. Continued use after changes means you accept them.

16. Contact

BMB Ventures, LLC, dba "Nurse Tempo" · support@nursetempo.com · PO Box 60223, Nashville, TN 37206, USA